Tuesday, December 3, 2024

ABSA BANK'S LATEST PROMOTIONAL GIMMICK IS TO ASK CLIENTS TO "TELL US YOUR STORY." WELL HERE IS MINE

 Dear Readers,      

          A couple of months or so ago I had some problems with my Absa bank cards at its Long Beach Mall branch in Cape Town. I had suggested that they alter the colour of one of them so that their Credit and Debit cards can’t be easily confused with one another. However the colour problem of the cards remained unchanged.



The similar Debit and Credit cards
         Then in late November of 2024 I was in the bank again to draw some money at the solitary teller. As she handed it to me she apologised because I had inadvertently used my credit card instead of my debit card to enter my withdrawal of the money which she handed to me. She explained that people often made the same mistake because the two cards were so similar.  So the problem could not just be explained away because I happen to be 91.



Arrie Rautenbach
         Having only a solitary teller just before Christmas showed Absa indifference to its clients so I complained about this using the email address of the CEO Arrie Rautenbach. I also raised the card problem once again.

          But it turned out that Rautenbach, who had become the bank’s Sixth CEO in as many years had taken early retirement in October so I was referred to Charles Russon the interim CEO. He replied saying he would “look into it.” Then I got an email from Charmaine Sharp, who told me that my complaint had been passed to her and she assured me that they would “provide me with the best quality service every step of the way.”

Charles Russon

        This was followed by telephone calls from two different people at the bank, who both apologised for the teller shortage, but neither of them gave me any hope that anything would be done to solve the card confusion.

          But I suppose if I am with a bank that clearly has a problem with its CEO appointments, what chance is there of me getting that “Best quality service every step of the way” that Charmaine promised me. But this is my story and I’m sticking to it.

          As part of Absa’s current credit card promotion it tells us it has a “a variety of  credit card benefits including up to 30% cash back from Absa Rewards Partners, interest free periods and airport lounge access.”

          “Your story matters,” the bank assures us. Just how much mine matters, is another story. So much for that “Exceptional service” Absa kept promising me.

Regards,

Jon

Thursday, October 3, 2024

BRITAIN'S CELEBRITY CHEF JAMIE OLIVER HAS ENDORSED A SOUTH AFRICAN SUPERMARKET'S MOTOR BIKE DELIVERY SYSTEM THAT IS ENDANGERING BLACK LIVES

Dear Readers,

Britain’s celebrity chef Jamie Oliver has given his support to a “speed is everything” South African supermarket group’s motorcycle delivery scheme that is endangering the lives of Black riders, who are among the poorest members of our population. They have just 60 minutes to pick up and deliver customer’s orders from Checkers that has 169 stores of various kinds in the country.

            He was brought to South Africa by this supermarket group and when he ended a nation wide television broadcast to promote healthy eating he appeared on TV in a motorcycle crash helmet saying: “With Sixty 60 you’ll get it quicker than anybody else.”

            On the Checkers’ bags that deliveries come in there is a picture of a scooter and below it in capital letters it says: “SPEED IS EVERYTHING” and it goes on to tell customers: “Our driver cannot wait while you unpack your order.”


            Their delivery motorcyclists can be seen all over the country exceeding the speed limits, dodging between the traffic and edging over the white stop line at traffic lights so they can get ahead of everybody else when the lights go green. They are also dying or being seriously injured.

A Checkers delivery bike comes to grief
                                                                                                                                                                                                                                                          

            After two Checkers Sixty 60 motorcyclists were involved in accidents in Mossel Bay the local weekly paper the Mossel Bay Advertiser asked Shoprite, which owns Checkers, if it would give its deliver drivers protective clothing or provide them with a safer means of transport for delivering grocers because they were particularly vulnerable on a motorbike.

            The answer they got was effectively “It’s not our problem because the Sixty 60 riders are independent contractors.” Pingo a last mile delivery company recruits them and makes sure they have the required cell phones, are properly licensed and have their own bike that is in good condition. But essentially they are own there own.

            I emailed Pieter Engelbrecht, the Chief Operating Office of Shoprite Checkers in an effort to get his view of the situation. I told him that all the indications were that his group was “putting death on the roads” by stressing the need for “speed” to their delivery drivers with a complete disregard for their lives.

            “All that your Shoprite Holdings Group appears to be concerned about is making money regardless of how many lives get terminated or seriously affected in the process,” I wrote.

            I got no proper reply from him. All I got was a long winded disclaimer headed “Standard E-mail Disclaimer” that had absolutely nothing to do with delivery riders.

            Checkers customers give their orders on-line and the delivery guys are expected to collect them from the stores and deliver them in under 60 minutes. It seems that no regard is taken for the fact that the distances they have to travel varies and that the roads are more congested at certain times of day than at others. The delivery fee to the customer is R35 with R20 of this going to the rider. They can expect to make around R1 800 to R2 200 per week and out of this they have to pay all the expenses of running their bikes.

Regards,

Jon

P.S. There are top notch CEO heads of huge companies and then there are others. When I emailed the head of Growthpoint Properties Norbert Sasse at 8.23 pm on a Monday he replied at 10.01 the same evening. His company owns retail and other properties in high quality areas all over South Africa, as well as properties in Eastern Europe, Australia and the United Kingdom. It is also the largest Real Estate Investment Trust firm on the Johannesburg Stock Exchange. So I think Engelbrecht has a way to go to reach Sasse's high standard.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Wednesday, September 18, 2024

A PICK N PAY BRANCH THAT IS UNLIKELY TO BE AFFECTED BY THE CLOSURE OF THE GROUP'S STORES ELSEWHERE

 Dear Readers,

            On my travels around Africa as a self employed Private Eye I came across this branch of Pick ‘n Pay in Northern Namibia. And when I sent Raymond Ackerman a picture of it he appeared baffled. His group it seemed had expanded so fast under his leadership that this was a branch he didn’t even know they had.



            As Raymond and I had been to boarding school together at Bishops in Cape Town I sent him this letter about my discovery for a bit of fun.


         And this was his reply:




    It's a tragedy that now that Raymond is no longer with us his son Gareth, who had the top job of Chairman of the Group handed to him on a plate, has now decided to leave what appears to a sinking ship after 14 years at the helm. He's doing what ship captains get heavily criticized for and that is being the first to leave a sinking ship. Raymond died last year aged 92.

Gareth Ackerman
    In the first 21 weeks of the current financial year Pick n Pay closed 16 supermarkets that included 4 corporate stores and 12 franchised ones. The Company owned supermarkets, which account for most sales, had apparently significantly under performed in recent years. 

    The Ackerman family are giving up control of this retail giant that Raymond built up to what it became after buying the four store Pick n Pay business in Cape Town from their founder in 1967.

    There will be lot of distressed people in the Pick n Pay family who have the prospect of losing their job with the situation made worse by the fact that Christmas is not far away.  Of course Gareth has no such worries as he and his family have been more than adequately provided for. 

    Regards,

    Jon














Saturday, June 22, 2024

MAU MAU KENYA 1955 AMBUSH

 Dear Readers,

          Damp, green forest rises to a bamboo jungle and from there the heath rises to the white capped peak of Mount Kenya.

          The snow glistens for a moment in the failing light. The tropical sun drops suddenly behind the earth and there is no lingering of the brilliance that is day. A peaceful, brooding silence hangs like a cloak over this the grandest peak for a thousand miles. Somewhere in the jungle an elephant trumpets his defiance while a leopard slinks forth to kill.

          These animals were perfectly at home here but for a White man during the Mau Mau uprising it was very different. He heard a twig snap when silence reigned. He saw a bush move when there was no wind. Fear was all around him.

          Deep in a thorny thicket four bearded men sat around a smouldering ember, because, as the sun went down the 12 000 foot altitude began to chill the jungle covered slopes. In the failing light a man left his companions swinging a stick as anybody might do with a walking stick. This was his confidence booster because his attention was now divided.

          Abruptly the tangled undergrowth gave way to an orderly cypress plantation. Beneath these crowded trees the light was far worse than the dusk itself.  Here a multitude of shadows follow one another into illusion after illusion.

          This man was no stranger to these woods. The path was scarcely visible yet he followed it unerringly for some distance until he came to a track used by the trucks that fetch the timber. This he chose in preference to the winding path.

          The man’s bare feet made little sound as he walked on the damp earth. He was nervous. His eyes could not penetrate the failing light and he knew that to anyone in the shadows he was as obvious as movement is to the adder’s eye.

          He was a hundred yards or so from the end of the wood when he noticed that the trees ahead of him leaned over to touch each other above the track, throwing a dark shadow across his path. On the edge of this shadow a small bush broke up the black outline on his right.

          He swung his comforter more vigorously. This shadow worried him like an evil spirit yet he had to pass it to continue on his way.

          At four in the afternoon a small patrol left the Regati police post to ambush terrorists on the paths they commonly use when they came down from their jungle hideouts to raid the crops in the Kuku Reserve below.

          On this occasion the patrol consisted of two white officers and four black askaris. To cover as much ground as possible the party divided into two groups of four and two.

          The largest group went off to set an ambush on a path in the Reserve while an officer and an askari disappeared into a cypress plantation. There the two of them made straight for the track used by the timber lorries where deep shadows from the trees above provided the perfect setting for an ambush. A small bush helped to draw attention away from any forms lying underneath it.

          The officer lay facing the snow capped peak while the askari guarded the other approach. It was not long before the Black man was asleep. As though sensing he was all alone his white companion moved restlessly above his Bren gun. It lay half under him, with its little black button resting smugly on “automatic.”

          The silence whispered to the dull grey light while the forest creaked with a myriad of scary sounds. The White man saw a shape that was not there. He heard a noise that was his own breathing. His senses ran off with his mind and naked terror dominated his will.

          Waiting to commit murder when he might well be slaughtered while he waited was an almost superhuman strain which was bound to break this man when darkness came.

          A soft noise crept into the silence. His mind now thought this was another trick. Nearer and nearer it came. Suddenly the officer looked up and there only a few yards away stood a bearded apparition.

          The Bren came up in one dreadful arc while the Black man braced himself to die.

Mount Kenya at 17 000 feet

          In a flash the trigger jumped the bolt which for some unknown reason seemed less eager for the kill. At this moment when a piece of metal hesitated the bearded man came to life and disappeared among the trees.

          Hours later the White man told the story to the others at the Police post of how, if the “bloody gun hadn’t jammed, I would have cut my first Mau Mau to pieces.”

          Alone in his bed that night a wave of relief swept over this young officer, only just out of his teens, and he thanked God that the Bren gun did jam. In the darkness he realised that the slaughter of an unarmed man would have left a bloody stain on his mind for life, especially as a gun like that, fired at point blank range, would have left that Mau Mau man terribly butchered.

Regards

Jon

P.S. The Kenya Emergency or Mau Mau Revolt was described as “one of the British Army’s bloodiest and most controversial post-war conflicts.” The Mau Mau led an extremely violent rebellion against British rule that included terrible atrocities in which it slaughtered its own people. The majority were members of the Kikuyu tribe. Only a mere 32 white settlers, mainly farmers, were murdered during the eight years of the rebellion, while an estimated 1819 Kenyans were killed for refusing to take the Mau Mau oath, or for merely accepting colonialism. Their most notorious massacre was in 1953 when they ordered everyone in the village of Lari into their huts and set fire to them. Those who tried to escape were hacked to death with machetes….Wikipedia

 

 

Tuesday, June 11, 2024

IF PEOPLE HAVE NINE LIVES LIKE CATS I STILL HAVE THREE TO GO. HERE IS ONE OF MY NINE WITH OTHERS TO FOLLOW

 Dear Readers,

         So far I reckon I have survived six narrow escapes with the latest being one of the most scary of them all.

          In the car park of the Harbour Bay Mall in Cape Town I was walking towards the entrance to the main building when this white Toyota car was backed out of its parking bay driven by Renee Hobbis. She was speeding like a racing driver at the start of a race and she was coming straight at me. Her car must have just touched me as I jumped backwards and landed in the road on my back. It was then driven rapidly for about 50 metres, giving some more people a close call, before it went into the entrance of a small yard to crash head on into a wall.

           I spent the next half hour or so lying in the road being attended to by paramedics with a little shop assistant from the nearby Pic n Pay holding my hand. The paramedics wanted to take me to hospital, but after about half an hour I felt well enough to drive to my home about 15 kms away. I had a delayed action sore leg, some other aches and pains as well as a graze on the top of my head which disappeared quickly.

          Mrs Hobbis of 31 Dolphin Way, Simonstown, was the only occupant of the car. I didn’t see her but I was told that after the crash she was found sitting in her vehicle saying that she had a “sugar problem”. Nobody was at home when I later called at her house but a neighbour told me she was a “very bad diabetic.”    




           Most of the roads where she lives are really scary as they are incredible steep being on the side of the mountain.

          After getting her phone number from the Police I phoned her and she told me to speak to her husband Chris. When he came on the line I told him that I felt his wife should no longer be driving and he agreed with me.

          When I spoke to her again I emphasised that she should no longer be driving because somebody would die if she again drove the way she had done at the Mall.  She said she would “think” about giving up driving and that she had not driven since the incident at the Mall.

          I know its very difficult to accept that you should no longer drive but if Mrs Hobbis, who I was told is about 60 ever drives like that again she would surely be putting death on the road in some form or another.

My only visible injury a graze on the back
of my head where it hit the road. It healed
up quite quickly
        

          Her car was insured by Santam so I put some questions to Fanus Coetzee its Chief Executive Officer, Santam Broker Solutions. After giving him brief details about what happened I included a video of the incident.`

I then asked him if Mrs Hobbis had disclosed to his company that she might drive like this because I was told she suffered from very bad diabetes. I also asked if his company would insure her again and I told him what the opinion of her husband Chris was about her driving future. And what she told me. I added that they live on the mountainside in Simonstown where most of the roads are dangerously steep and this made it even more imperative that she should stop driving.

He replied saying: “Thank you for making me aware of the scenario and the potential misrepresentation of this possible client. But I cannot divulge any of the information to you that you are requesting from me.” He added: “I want to thank you for the information and we will have it investigated and address the matter appropriately.”

He also told me that their clients were expected to disclose any risks that might affect the underwriting “whether at inception of the policy or thereafter.

“If the change is material to the claim against the acceptance of the risk or a claim thereafter, and it was not disclosed, we retain the right to void the cover or reject the claim.”

WHERE RENEE'S CAR EVENTUALLY
LANDED UP

            Renee it is really imperative that you should no longer drive and that your husband Chris should do everything possible to support you in this difficult time in your life.

Regards 
Jon

P.S. Watch out for some more posts about the narrow escapes I have had in my life. Well I suppose these are what you must expect if you live till 90 or more.

 

         

 

 

 

Thursday, June 6, 2024

THE "SUPERCILIOUS PRICK" WHO IS ALWAYS GOOD FOR A FAVOUR


 Dear Readers,

Here’s is one of the joys of writing contentious posts on my blog.

        Kevin Pearman the get-rich-quick investment promoter who once called me a “supercilious prick” is again asking me to do him a favour. He phoned me and then emailed me saying: “Due to the immeasurable damage to my life and that of my wife and children, I implore you to take down the article (on my blog) you wrote about me on September 9, 2015.” https://dearjon-letter.blogspot.com/2015/09/guess-who-says-hell-pay-back-money.html

        “I stress,” he wrote “that I do not deserve to be punished, as my family and I have been over these last nine years due to this article. My only mistake was having Kevin Cholwich as a friend. He was, and still is, a crook and I did not realise it.”

        He claimed that as a result of my post about him headed “Guess who says he’ll pay back the money” his home was raided by 12 members of the accounting firm of Ernst and Young who were acting on behalf of the South African Reserve Bank. They took documents, cell phones and copied hard drives but found nothing wrong with his business dealings. But in spite this he maintains his “punishment remains on-going.” Nowhere does he make it clear what he means by this “punishment.”

        He went on that in contrast raids on the homes of Cholwich and others resulted in him being charged with fraud and other offences including money laundering relating to his FinCapital scam.

        He explained that years ago he severed his relationship with Cholwich when his actions “nearly destroyed the lives of his new-born children, his wife, my children and myself -- - all for his own selfish desires – my wife”, whatever all that means.

          I replied in an email: “Kevin it hasn’t yet dawned on you that you are judged in this life by the company you keep. And in your email to me you say that my blog post that appeared nine years ago has punished you and your family ever since. It has been so bad that you are only now complaining to me about it. You say that your only mistake was having Kevin Cholwich as your best friend and he was, and still is a crook yet you did not realise it. It’s incredible that you did not realise it because the type of scams you say Cholwich did could only work with wide publicity, so nobody will believe that his best friend did not know what he was up to.”

            You go on to say: “Cholwich has been scamming people since 1986 and has done nothing else.” And to make your innocent claim even more ridiculous you say that “after 15 years, following his despicable behaviour,’’he contacted you for a loan of “R10 000.” Then “out of kindness” to this big crook you helped him and forgave him and “re-established our friendship”. Therefore you have absolutely no excuse if some of his dubious reputation has rubbed off on you. Most of my posts by the person you called a “supercilious prick” are there to warn people about big crooks and the people who are in the same camp as they are, so the longer my posts remain where they are the better for everyone, particularly the gullible with money.                                                            

Before the post Pearman now wants taken down I had posted several other stories about his  money making schemes like: Cell C’s strange dealings with man of many promises and Big business turns on little man with ‘brilliant’ concept. They were based on what he told me in emails. And there were others like Hijacked Blue Bulls logo used in Investment Scam and Telkom scuppers another Kevin Pearman get-rich-quick scheme.

          The Cell C one was unsolicited. I knew nothing about it until he told me in emails that ran to numerous pages that included full details of his marketing agreement with Cell C, as well as a photograph of himself to go with the story.

        Cell C promptly cancelled the contract after I asked the then C.E.O Alan Knott-Craig if this had his firm’s blessing – a question anybody might have asked if they had contemplated investing in this marketing scheme which Kevin claimed could easily make investors an extra R800 000 a year.

       At the time Pearman told me in an email that he believed I was responsible for having the contract cancelled, “but I have no hard feelings, if it was,” he added “because I believe that everything happens for the best.”

      He then asked me for the first time to removed two of the posts I had written about him because he had now found two very big ‘corporates’ that were interested in taking his N-Tyre Solutions business under their wings. This was a tyre monitoring invention for trucks that was designed to provide huge savings to transporters. Kevin had been selling shares in this for some time but it had never got off the ground.

          He wanted me to remove the posts because his two potential investors in N-Tyre would not go ahead while these detrimental posts were still there. I did what I have just done now I turned down his request.

          This really set him off. In an email he told me, “I’m amazed at the incongruity between your pompous self-righteous claim to show up the rouges that advertise scams in the papers contrasted with the fact that you feel justified in attempting to destroy the business (N-Tyre Solutions) that I have built up and one in which 450 people will be affected due to your feeble effort to make yourself feel important. Any how, I have at least 98% of shareholders on my side and I have let them know that you are the one blocking our progress.

Pearman using  Blue Bulls
rugby name to promote
one of his dubious schemes
         
         “What has caused you to become such a supercilious prick – a legend in his own lunchtime? Do you have a small penis? Were you not breast fed? Have you lived your life in the closet? Did the kids tease you at school or all of the above?

          “Look in the mirror and ask yourself, ‘What have I actually achieved in this life.’

          “I can look in the mirror and see a face that is honest, has never hurt anyone and who has achieved 3 awards as an inventor contributing to this life. I created the Make Sense (to sell Cell C sim cards) that took off like a rocket and your interference (merely asking the C.E.O. if the scheme had his approval) which destroyed the aspirations of 140 people plus blocked my attempts at raising money for my other project (N-Tyre Solutions). If it were not for people like me mankind would still be rubbing sticks together to make a fire and your mother would have smothered you at birth.Your claims at being a ‘watchdog’ are laughable – no wonder nobody reads your pathetic blog you miserable cretin. 13/9/2013”.

        When I asked him who the two big potential investors in N-Tyre were he refused to name them.

        I could write a book about Pearman’s various dubious schemes all of which he claimed would make his investors rich but surprise, surprise his promises just don’t seem to materialise.

        After the last time he asked me to take down posts about his schemes I suddenly started getting mystery calls on my landline in the early hours of the morning. Well Kevin Pearman if you want to start that childish game once again, be my guest because I still have the same landline number.

Regards,

Jon, the blogger with a prick that seems to be constantly sticking into Kevin Pearman where it hurts most.