Dear Readers,
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| Prof. George Claassen |
How can this possibly be allowed 24 years after the White
apartheid government was replaced by a Black one? Are we back in those much
hated apartheid days when South
Africa
Old habits die hard with Naspers and the Caxton Group it
seems if they can get away with it, and do what big business so often does –
make money with no regard for the ethics of what they are doing.
Naspers, a multi national internet and media group offering
services in 130 countries, does it through its Media24 newspapers. And so does Caxton that has 88 titles in its
newspaper division.
They think nothing of continuing to print in various
editions advertisements aimed at the poorest members of our society which they
themselves agree are not believable.
The ads, clearly aimed at Blacks, promote such obvious lies
as penis enlargements and instant riches all with a 100% success guarantee. The
purveyors of this deceit have equally unlikely titles such as Dr Bonga, Queen
Apiah, Professor Habib, Chief Juba, King Abuja and a host of others.
The Professor Habib ad was in Media24’s Daily Sun and this
learned gentleman claimed to be the “strongest herbalist, healer from Egypt”
who could bring back “lost loved ones”; make your “manhood strong and thick
”and “win lotto” etc.
While it is unlikely that this no doubt fictitious title
could be confused with Professor Adam Habib the Vice-chancellor and Principal of Wits University
As far as I know it is illegal to call yourself a doctor
when you are not one, but that doesn’t bother these newspapers one iota. Making
money is all they are thinking about.
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| Citizen ads |
I began my efforts to stop these ads being printed with
Caxton’s Johannesburg
But when I said this would be an admission that his paper
believed the ads were dubious he replied, “It’s a tough one. I’m going to take
it up with the advertising department.”
That was in 2013. Nothing changed however and the paper,
which is publish Monday to Friday and has a daily circulation of 43 480,
is still coining it out of these lies in the Herbalists section of the
Classifieds.
I have now turned my spotlight onto Media 24’s Daily Sun as
well as its free weekly People’s Post which has 10 editions that are
distributed door to door in Cape Town South
Africa
So between them these two publications spread an awful lot
of Herbalists lies week in and week out.
What do you think happened when I asked Professor George
Claassen Media24’s Ombudsman about these dubious ads? “I see that your group is
not concerned about some of the ads it is happy to carry just to make money,” I
told him in an email.
He went even further than The Citizen’s editor by saying,
“I agree with you, many of these ads are totally misleading and even
fraudulent.”
Claassen should know if anybody should. This former
Professor of Journalism at Stellenbosch
University
 |
| Reggie Moalusi |
Reggie Moalusi Editor-in-Chief of the Daily and Sunday Sun told
me, “I don’t believe in herbalists. But I don’t impose my views on our readers.
There are people who believe in them.”
It’s
a real cop out for Reggie to say he doesn’t impose his views on their readers
when as an editor he must surely be making decisions almost daily that affect
what the paper publishes on the editorial side.
Apart
from heading these two papers he is also now the Secretary General of the South
African National Editor’s Forum (SANEF), the organisation that gave me the
complete brush off when I tried to raise the question of these dubious ads with
it some years ago. This was in spite of the fact that it claims to be
“committed to promoting and support ethical discourse and conduct in the South
African media.”
However
he was not a member of its Council then.
The trouble is that so many newspapers conveniently regard
their editorial and advertising sections as if they are completely different
entities that have no affect on one another.
When he was appointed Media24’s ombudsman Prof. Claassen
was quoted as saying: “Journalists cannot hold other sections of society, such
as politicians, public figures and the private sector to account if they do not
apply the same standards of responsibility and accountability to their own
profession.”
Well what’s the point in expecting journalists to do this
in the editorial side of newspapers when the ones I have mentioned give a shop
window to people who are lying their heads off in these Herbalists advertisements?
I have taken examples from the two groups that illustrate
the kind of morality that is going on. These make me believe that this kind of
advertising could be even more widespread in these media empires and perhaps in
other groups, than just in the publications I have mentioned.
Prof Claassen put the blame on the Advertising Standards
Authority’s (ASA) code for being “very vague on these types of advertising.” He
then referred to the old White Man’s law of caveat emptor (buyer beware) which
he said “also comes into play in which the user/buyer has a certain responsibility
to also make informed judgements on whether to buy a produce or use a service.”
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| Esmare` Weideman |
Esmare` Weideman Media24’s Chief Executive Officer relied
on the same excuses when I posed this question to her: “Why does your group
continue to feel the need to make money out of lies that are used to rip off
the poorest sections of our community.”
“George is correct that the ASA rules are vague, and that
the user/buyer has to exercise judgment. As you know, we have a disclaimer on
all our ‘smalls’ advertising pages.”
Both she and George ignore the fact that the ASA does not
publish newspapers and nor does it have any direct say as to what goes into
them. So just because the ASA is not doing its job by taking action to stop
these advertising lies, does that mean papers are perfectly justified in
continuing to make money out of them.
Early in 2014 the ASA had an Ad-Alert
list of 19 advertisers on its website and nearly half of these were traditional
healers with names like Dr Bumba, Dr Rehema and Prof. Wakho. This list is sent
to all its members to ensure that those with an adverse ruling, who have not responded,
can not advertise again.
At about the same time the ASA claimed to have “ruled against such advertisements on
numerous occasions, and it is hoped that the appropriate authorities will
address this issue as it is no doubt causing harm to the credibility of
legitimate healers and practitioners and this industry at large.”
The ASA, which is controlled and paid for by the advertising
industry, has conveniently been structured so that it does not have the powered
to order papers as whole to stop taking these suspect ads. It can only deal
with complaints about the ads themselves involving its own members and it doesn’t initiate anything
without a complaint.
What these two media groups are doing is an indictment of
the ASA’s failure to do what it claims is the main reason why it was
established – “to ensure its system of self - regulation works in the public
interest.”
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| The one time consumer journalist on that paper |
As for the disclaimer Esmare` talked about that is a
published verification that her group is fully aware that what it is doing is
not remotely kosher. By just publishing these ads I believe the papers are
giving the services offered a certain stamp of approval in the eyes of the less
educated on the basis that they would not expect their paper to lie to them.
Here’s the one in the Daily Sun with my comments in
brackets. It is headed Important Notice to Readers and goes on to tell them in
the smallest of print that the paper “has not verified whether any of the
services or products advertised are safe to use or will have the desired effect
or outcome (Why
is the paper promoting them if it is so doubtful about how genuine they are?).
Readers will note that some of the promised results in the advertisements
are extraordinary and may be impossible to achieve (That’s just glossing over what a lot of people
would recognise as lies). Beware some of the procedures advertised may
be dangerous if not executed by a qualified medical practitioner (These ads promote
some people as qualified doctors when they are obvious not). Readers
are warned that they should carefully consider the advertiser’s credentials (How are the
unsophisticated people who are evidently taken in by the mumbo jumbo of these
herbalists supposed to do this?).”
It ends by saying “Daily Sun does not accept any liability
whatsoever in respect of any of the services and goods advertised (How can this
possibly be right when the paper is promoting what it admits are lies and
without its advertisements these shysters would have great difficulty in
reaching the people they are out to con. In this case relying on the old buyer
beware law is like driving the wrong way on a motorway with a sign on the back
of your vehicle that says ‘My lawyer assures me that I cannot be blamed if
anyone crashes into me because they have a duty to watch where they are going’).”
What really
should have happened long ago is that the journalists in these media groups
should have exposed all these bogus doctors, professors and the like in an
effort to stop them continuing to rip off the unsuspecting poor. Instead their
papers have shown deplorably double standards by not dealing appropriately with
that lying hand that feeds them, while still continuing to reveal the
shortcomings of others in our society.
Regards,
Jon, a Consumer Watchdog of
long standing and Poor Man’s Press Ombudsman, who does his best to tell as few
lies as possible. And if by chance he does tells one he is happy to correct it
and not blame it on a reader’s poor eyesight, the Blog Council or some other
pathetic reason.
See: citizen's lies
See: citizen's lies
P.S. I have been campaigning for some
time on my blog to get The Citizen to stop taking these ads. But whatever I did
I could not get it to cease publishing them. Although the ASA has deplored
these ads it is clear that it is not serious about getting papers to stop taking
these money spinners. When I tried to lodge complaints about the ads with the
ASA I was given a complete run around. I was referred to the Print &
Digital Media SA (now defunct) in 2014. Caxton was one of the members. They
also claimed they did not have the power to stop this kind of advertising and I
was referred back to the ASA. I then tried Terry Moolman, Caxton’s CEO and
co-founder. He didn’t reply but his PA emailed me to say my inquiry had been
passed to Paul Jenkins, Caxton’s Group Chairman and Chairman of the Social and
Ethics Committee. I got no reply from him either and the lies continue to be
printed in the Herbalist section of The Citizen. It also blocked me on Twitter
as some kind of reprisal for exposing its dubious advertising practice on my
blog. I was equally unsuccessful when I tried to get SANEF to take a stand
against these ads. It claims to be “founded on high ideals in an industry that
around the world is often maligned for its lack of integrity,” yet Mathata Tsedu,
its director at the time didn’t bother to reply to my email even though I
phoned him to make sure he got it. He is a former editor of City
Press, which is a Sunday paper in the Media24 stable. Editors clearly won’t
take a stand against newspapers over this for fear of putting their jobs on the
line in a relatively small media environment.
But I have no job to lose.
But I have no job to lose.
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